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France: Honda Claims Gold Wing Not Designed For Taxi Service

  Posted at 08:00:00 AM
  File under  France Honda
  Author: Mike Werner
  Location: Travelling
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Honda Open link in a new window France may have shot themselves in their feet. 25% of all Gold Wing motorcycle sales are to taxi companies, since many (bikers and clients) consider the luxury and comfortable tourer the best and only way to ride through a busy city.

But taxis ride many kilometers every day, more miles per bike than "civilians". And that's where the problem lies. Honda France have stated that the Gold Wing was never designed to swallow so many kilometers every day, especially the clutch. Riding in an urban environment means shifting gears continuously, and that means actioning the clutch.

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So Honda France have stated that they although they will honor the normal warrantee on the Gold Wing if used by a taxi company, that defects that are related to overuse, especially the clutch, will not be honored or repaired under a warrantee program.

This of course does not sit well with the French motorcycle taxi companies. Collectively they buy between 200 and 300 Honda Gold Wings per year, and the only alternative, the BMW K1600GTLBMW K1600GTL is not as much in demand as is the Gold Wing (although that is slowly changing). They also point out that the other workhorse for taxi companies, the Suzuki BurgmanSuzuki Burgman scooter, is used as much as the Gold Wing, but there Suzuki has a different attitude; they just reenforce the maintenance of the clutch system during regular inspections. And that falls under the updated warrantee program.

A much better attitude to adopt for such a large customer base.

Via: Moto-Taxi-Paris

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