Honda Opens Honda Europe Training Academy |
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File under Honda
Author: Mike Werner
Location: Normandy, France
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Honda  has open a major training facility in Erlensee, Germany  (close to Frankfurt). Costing €15 million, the Honda Academy is destined to train all Honda Europe, dealers, sales and maintenance staff. In other words, anyone working on Honda products in Europe.
The training center will look after all Honda products sold in Europe, motorcycles, cars, lawn mowers, outboard engines, etc. The ultimate objective of the academy is to build Honda's customer satisfaction and service.
Shigeru Takagi, responsible for Honda's European operations as President of Honda Motor Europe Ltd. stated: "The Academy is not just for learning about our latest products and technologies. We have to listen to and respect each customer's individual concerns and to establish a good relationship with them, built on trust. The Academy's mission is to help every associate at Honda to learn how to serve each individual customer better."
14 permanent employees staff the training center, occupying 53,000 square meters, 7,000 of those for the actual building. There are 6 business training rooms (sales) and 6 rooms for technical training. Honda has a capacity of handling 264 trainees per day.
The Academy is eco-friendly, with a 80 kWh photo voltaic-system (Honda's own Soltec modules) installed.
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