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The Way The Motorcycle Industry Should Treat The Internet

12
April
2010
  File under  Opinion
  Author: Mike Werner
  Location: Travelling

Fiat Yamaha Team logo
David Emmett from the excellent and informative MotoMatters.com Open link in a new window is a lucky man, a very lucky man. He even recognizes the fact. Why? Not only because he gets flown to Qatar as guest of the Fiat Yamaha team Open link in a new window to report on the MotoGP race, with full press creditations from Dorna. That is something to be lucky & proud about, but that's not what I meant.

He's lucky that he found one motorcycle organization that actually understands what the internet is all about. Let me explain:

David, like myself, live in a country that is not where we were born, not is it inhabited by people who speak our language. But we write in English, and most of our readers are native English speakers, mostly in the US and UK. That means that for motorcycle manufacturers and related companies, we do not exist. It's that simple!

Yes, they will give us access to press material on the web, and they may even buy us a drink when you bump into them at a motorcycle event, but when it comes to giving press access to new motorcycles, information, events, etc, we did not exist. Print magazines and TV get priority, followed by local internet. Why?

Simple. Companies have yet to understand that the internet is a country on its own, but they have organized themselves geographically, like the way they used to ... in the days before the internet. Each geographical zone (Europe, Africa, Americas, Asia, etc), has a budget for communication events, and parts of the budgets are handed down to the individual countries.

Each country has therefore a budget, which is used to gather the members of the press for events, like testing a new motorcycle, or even introducing a new motorcycle. Often, the local press is flown to their factories, meet the designers, ride the new bikes, meet the bosses. But for a local PR person from a manufacturer, the interest is going to be the "local" press, ie, in my case the French press, or in David's case, the Dutch press. They get invited for a launch, we do not, since our readers are predominately outside their own country. It costs the local PR person/rep money for each journalist, and if our readers are all over the world, it's of no interest, or justification, to the local PR rep.

Even forward thinking companies like Ducati Open link in a new window or Kawasaki Open link in a new window realize that it's a problem, but can't seem to change the old fashion way of working, despite the fact that David and I are not the only ones in this position, it's the internet after all, and anyone can work anywhere they please, in any language they please. Companies like KTM Open link in a new window and BMW Open link in a new window have absolutely no idea how the internet is made up. They think that by putting information on the internet, that they are now internet savvy.

There are no budgets for a geographical zone that would take into account people like David and myself. There are no budgets for internet PR. The way these companies work, is like the way they used to work when the telegraph was still used.

That's why David can be very lucky to have connected with the Fiat Yamaha team Open link in a new window. At least they understand the importance and use of the internet, and the way it's configured. Congratulations Fiat Yamaha, you are truly understanding what the net is all about. I wish other companies would take note.

BTW, this has nothing to do with MotoMatters.com's content, I truly believe their site is excellent, and their reporting of the Qatar MotoGP has been better than anything else I've read or seen. They deserve this! Thumb Up Smiley

Click here to read David Emmett's take on the internet Open link in a new window.




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